5” Random orbit sander power tools ridgid tools electricity laws in pakistan

####

Good Sander…while it lasts. Poor Warranty. After my old Ryobi 5" palm sander died on me (it was about 3 years old with more than occasional use), I decided to "upgrade" to the Ridgid version. I bought it refurbished at a local Direct Tools outlet who told me the warranty was 1 year instead of three. Fine by me, I thought, if it lasted as long as the budget version then I needn’t worry about that. I brought it home and started sanding at various grits and speed in open areas (less dust) and within about 4 uses the button started sticking. "Well that’s odd…" I thought, but went with it. I got it refurbished, so I expect to deal with these sort of issues. Then, after 8 months of use, the sander lost all torque. It’ll spin, but as soon as it touches a surface, it stops. 8 months! If the fact that the tool didn’t last a year wasn’t enough, Direct Tools, Ridgid, and Home Depot sent me through the gambit of customer service. (Let me start with I need this tool to work, now.) Direct Tools tells me they only replace tools for 30 days, and they give me the Ridgid number. So I call Ridgid, and after navigating perhaps the worlds most ridiculous automated phone system (I think I had to press about a dozen numbers to get here) the nearest Repair center is 1.5 hours away….NOPE. So I call again, navigate the system again, and finally get to a real person. They correct the automated answer to the nearest HD with a tool rental section. Cool. So I go there. There I’m told I have to pay $18 for them to "check" if it’s under warranty. It’s 8 months old and it has a year warranty, what’s to check? I had the receipt. Even then, there was a 2 month backlog. WHAT?! If your tool dies in 8 months, I’m not sure I want someone to fix it anyways, I want them to replace it. Otherwise, it’ll just die in 8 months again. The end result, I had to buy a cheap sander to get the job I needed done and I ended up taking this one out of the store, frustrated that I wasted so much time. Not completely sure I want to gamble $18 on a warranty that I know should exist, but HD’s system might say otherwise…

Good Sander…while it lasts. Poor Warranty. After my old Ryobi 5" palm sander died on me (it was about 3 years old with more than occasional use), I decided to "upgrade" to the Ridgid version. I bought it refurbished at a local Direct Tools outlet who told me the warranty was 1 year instead of three. Fine by me, I thought, if it lasted as long as the budget version then I needn’t worry about that. I brought it home and started sanding at various grits and speed in open areas (less dust) and within about 4 uses the button started sticking. "Well that’s odd…" I thought, but went with it. I got it refurbished, so I expect to deal with these sort of issues. Then, after 8 months of use, the sander lost all torque. It’ll spin, but as soon as it touches a surface, it stops. 8 months! If the fact that the tool didn’t last a year wasn’t enough, Direct Tools, Ridgid, and Home Depot sent me through the gambit of customer service. (Let me start with I need this tool to work, now.) Direct Tools tells me they only replace tools for 30 days, and they give me the Ridgid number. So I call Ridgid, and after navigating perhaps the worlds most ridiculous automated phone system (I think I had to press about a dozen numbers to get here) the nearest Repair center is 1.5 hours away….NOPE. So I call again, navigate the system again, and finally get to a real person. They correct the automated answer to the nearest HD with a tool rental section. Cool. So I go there. There I’m told I have to pay $18 for them to "check" if it’s under warranty. It’s 8 months old and it has a year warranty, what’s to check? I had the receipt. Even then, there was a 2 month backlog. WHAT?! If your tool dies in 8 months, I’m not sure I want someone to fix it anyways, I want them to replace it. Otherwise, it’ll just die in 8 months again. The end result, I had to buy a cheap sander to get the job I needed done and I ended up taking this one out of the store, frustrated that I wasted so much time. Not completely sure I want to gamble $18 on a warranty that I know should exist, but HD’s system might say otherwise…