Active duty marines enjoy work in a rare job in the corps features electricity distribution losses

Many aboard Marine Corps Base Quantico (MCBQ) may be surprised to see men and women in their utilities standing behind the counter of the exchanges and recreational facilities. If anything, many customers have grown accustomed to seeing civilians in this role.

However, there is a Military Occupational Specialty (MOS) 4133 for Marines who want to work in retail. They are otherwise known as exchange or Marine Corps Community Service (MCCS) Marines and usually range in rank from chief warrant officer 2-5 or sergeant to master gunnery sergeant. These Marines fall under the auspices of MCCS. The retail MOS is rare on any Marine Corps base, as fewer than 100 enlisted Marines hold the role.

These Marines do not have a formal schoolhouse to complete training for the retail MOS, but instead use standardized Marine on-the-job training (OJT) which is seen in 4133 doctrine such as the Individual Development Plan (IDP), the MCCS Training and Readiness (T&R) Manual and Military Occupational Specialties Manual.

In the Marine Corps Exchanges (MCX), Marines typically serve in supervisory or management positions where a team of Marines and civilians provide customer service, complete daily administrative tasks and get experience using comprehensive applications and systems.

“Being an MCCS Marine is a unique experience because we are given opportunities to provide services to Marines in the rear conducting the humbling tasks such as cashiering, stocking and cleaning, which we do in a forward environment,” Supapo said. We pride ourselves in knowing that we as Marines will take care of our brothers and sisters, no matter where.”

Marines serving in the 4133 MOS provide merchandise wherever the war fighter is and intangible services to ensure the war fighter’s morale is at the highest level. Where applicable or in deployed environments, Marines will also set up and manage Tactical Field Exchanges.

MCCS Marines are typically assigned to operate retail activities, food and hospitality and Semper Fit events and these Marines typically take on many responsibilities dependent on their position of MCCS officers, noncommissioned officers or senior enlisted officers.

The Marines may assist in monitoring sales accountability, provide supervision of staff, scheduling, payroll, funds, property, supplies and inventory management. Inventory management encompasses inventory supervision, ordering, requisitioning, receiving or transferring, sales floor merchandise and display and storage.

Demick describes the typical duties as heavily detailed and demanding. Typical duties can include marketing from a supply and demand perspective as well as how products are merchandized in order to appeal to customers. Then there is learning how to schedule employees according to the allocated hours within the budget and to ensure the store is safe, properly balanced and that the necessary administrative procedures are in place in order to request money.

“I have the power to shape the attitudes and lives of those I interact with on a daily basis whether they are customers or employees, albeit in little ways, by showing them I care and by showing them that we’re all on the same team,” Demick said.

He has had the privilege of assisting many of his peers from early on in his career who attend different training and formal schools and some who now instruct courses at schools such as Officer Candidates School(OCS) and The Basic School (TBS). He also deals with many senior enlisted, field grade and general officers, in which he takes the opportunity to ask them questions and learn about his fellow Marines.

“Being stationed at MCB Quantico, I have the privilege of interacting with so many different people” Demick said. “The atmosphere of the store is generally friendly, as we serve a lot of regular customers and have developed positive relationships with them, as well as those who might not come in as much who are generally pleased with the service they receive.”

“We know the struggle of having to be up at 0600 every day for physical training, we know how Marines generally feel when it comes time to meet our training requirements such as physical fitness test, combat fitness test, rifle range and swim qualifications,” Demick said. “We understand a lot of these same struggles as we experience them as well and we are still here to help improve the quality of life for these Marines in a way that only Marines can.”