Comcast draws customer ire by putting netflix addicts on a meter – the blade

Comcast Corp. Gas pain customers used to be able to binge on all the Netflix and YouTube videos they wanted without repercussions. O goshi judo Now many are being put on a diet.

In a growing number of cities, the nation’s largest cable company has begun imposing extra fees on Internet customers who use what it considers excessive amounts of data. Electricity units of measurement The move could bring in new revenue to offset losses from cord-cutters dropping pay-TV service to stream videos online.

The strategy poses risks. Gas after eating bread In 2008, Time Warner Cable Inc. Gas x strips after gastric sleeve tried to limit customers’ Internet use then dropped the plan the next year after a public backlash. Gas mask drawing Comcast has also faced questions from regulators about why its own streaming service doesn’t count toward subscriber data limits, as well as complaints from customers and online video providers.

“It leaves a bad taste in your mouth,” said Jonathan Strong, 33, a finance manager in Charleston, South Carolina. Electricity projects for class 12 His family — including three children who watch Netflix every night — goes over the data limit every month, resulting in as much as $20 in extra charges, he said. Gas laws worksheet with answers “It feels like we’re getting punished for our normal use.”

In almost all of Comcast’s test markets, which include Atlanta, Nashville and Miami, customers who exceed 300 gigabytes a month — the equivalent of streaming high-definition video five hours a day, by one estimate — pay $10 more for additional increments of 50 gigabytes.

In some cities, Comcast subscribers can pay $30 to $35 more for unlimited data. Gas pain in shoulder Those who stay under 5 gigabytes a month — about 3 hours of streaming high-definition video, according to the U.S. Electricity production Government Accountability Office — get $5 off their bill. Gas vs diesel towing Customers get a three-month grace period before being charged fees.

Comcast says only a small fraction of customers — about 8 percent — exceed the limit, in some cases because their computers are running malicious software without their knowledge. Gas city indiana police department The company says usage-based billing, which is common in the wireless industry, is about fairness. Gas 37 weeks pregnant Customers who only use the Internet to check e-mail shouldn’t pay the same as subscribers with bandwidth-heavy Web habits like online video games, file-sharing or binge-watching Web videos, the company says.

Chief Executive Officer Brian Roberts likens it to buying more gasoline after driving long distances or paying higher electricity bills for running the air conditioner.

“We’re just trialing ways to have a balanced relationship,” Roberts said at the Business Insider Ignition conference last month. D cypha electricity futures “I don’t think it’s illogical or something people should be paranoid about.”

Customers of Philadelphia-based Comcast aren’t alone. Gasset y ortega biografia About one-fourth of U.S. Electricity and magnetism pdf Internet subscribers have data plans that charge extra for heavy usage, according to Craig Moffett, an analyst at MoffettNathanson. Natural gas jokes AT&T Inc.’s subscribers have different usage limits based on their Internet speed. Gas 02 Cox Communications Inc., the fourth-largest cable operator, is testing a strategy similar to both Comcast and AT&T’s on customers in the Cleveland area who go over their monthly data allotment. Gas number Time Warner Cable offers discounts to light Internet users, according to Moffett.

Hoping to appease consumer advocates, Charter Communications Inc. Gas and supply shreveport has pledged not to place any limits on customers’ broadband data for three years if regulators approve its merger with Time Warner Cable and Bright House Networks LLC.

For pay-TV companies, usage-based pricing is “an insurance policy against cord-cutting,” Moffett wrote in an October report. Gas pain relief It ensures they still get paid for delivering video in the future even if more customers drop pay-TV service for Netflix Inc., Hulu or Inc., he said.

The average U.S. Electricity song youtube household watches about five hours of TV a day, according to Nielsen. Gas density and molar mass That same amount streamed over the Internet would probably exceed Comcast’s limit, according to Roger Lynch, chief executive officer of Dish Network Corp.’s Sling TV, which offers an online “skinny bundle” of more than 20 channels for $20 a month. Gas definition state of matter Comcast says it would take more than seven hours of video streaming a day to exceed its limit.

“It’s something we’re quite concerned about,” Lynch said in an interview. Power generation definition Comcast’s 300 gigabyte limit is “very restrictive” and “clearly designed to discourage customers from using over- the-top services,” he said, using the term for online video.

Last month, Netflix said its engineers are adapting movies and TV shows available on its service so customers use less bandwidth. Physics c electricity and magnetism formula sheet Anne Marie Squeo, a spokeswoman for Netflix, declined to comment on Comcast’s strategy.

The U.S. Types of electricity generation Federal Communications Commission, which regulates pay-TV providers, hasn’t taken a position on usage-based pricing. Ideal gas definition chemistry Last year, the agency said such pricing may benefit consumers by offering them more options, calling it “an unresolved debate” that it will address on a case-by-case basis.

The FCC said in a December letter it wants “to ensure that we have all the facts” about Comcast’s new Stream TV service, which lets customers watch some programming on laptops, tablets and phones and doesn’t count toward their data allotments.

Lynch said that omission may violate an agreement Comcast made to not favor its own services over others and treat all Web traffic equally. 1 electricity unit in kwh Comcast spokeswoman Sena Fitzmaurice said Stream TV runs over the same network as cable service, which isn’t subject to the same rules as Internet traffic.

“Users hate wireline data caps because they create artificial scarcity that increases the cost of getting online,” said Noah Theran, a spokesman for the Internet Association, a Washington trade group that represents companies including Netflix and Google Inc.’s YouTube. Power kinetic energy “To make matters worse, limited competition in the high-speed broadband market means users often have nowhere else to turn for a better deal.”