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Wrapped Witches available on our website stay fresh 5-7 days in a cool room. Do not place them near a source of heat, such as electronic equipment or a window that gets sun or a space with excessive moisture. In the refrigerator they will last 7-21 days depending on the efficiency of your refrigerator. You can put them in the freezer and they will last up to 3 months, depending on the efficiency of your freezer. We suggest storing them in zip-lock bags. Some people like to eat them straight from the freezer without thawing. At our store inside Chelsea Market, we also have unwrapped Witches. These stay fresh 1-2 days. You can also refrigerate or freeze. We suggest storing unwrapped Witches in a plastic wrap and/or zip-lock bags.

The most common allergens in the Witches are: wheat flour, eggs, butter, nuts and peanuts (legumes). electricity for refrigeration heating and air conditioning answer key We use only the best ingredients and do not add preservatives such as lecithin or add a nitrogen gas flush. We do keep walnuts and other nuts on the premises at all times. We also bake with peanuts and peanut butter. We do use some ingredients, such as caramel, that are processed in facilities that have peanuts and nuts on premises. If you or the recipient is allergic to any of these ingredients, we suggest not eating our Witches.

We cannot bake a truly gluten free product. Once wheat flour is in the air, it is there for quite a while. We clean our equipment twice a day, but traces of flour still remain. We would need a totally separate facility to prep brownie batter and an oven used strictly for gluten-free baking. If you are a celiac, this is not the brownie for you. Also, we suggest that if you are buying gluten free products from a bakery that also bakes with gluten flour, ask a lot of questions.

You can place your order as soon as you have all the information needed which should include the date you want the order shipped. If our website www.fatwitch.com does not go far enough into the future, you can email the order to witchservice@fatwitch.com or call our phone desk 888-419-4824 or fax your order to 212-807-7993. If faxing, please call to confirm that we received. Our phone desk is open Monday – Friday, 9am to 5pm, Eastern time. It is closed on holidays. Click here to see what information we need from you if you chose to email or fax your order.

We do not put a packing slip inside the box. If you want a packing slip included, please call us, Monday-Friday, 9am to 6pm eastern time, toll free at 888-419-4824 and tell us to include a packing slip. You will have your online order receipt for your records. Or, email us at witchservice@fatwitch.com. Please note the message printed on cards is transferred directly from your online input. If you make a typo, it will appear exactly as you wrote. electricity sound effect mp3 free download We do not change your spelling or punctuation.

Organize the information first by date to be shipped and then by item wanted as well as the names and addresses. We suggest you compile your list and fax it to us at 212-807-7993 or email to witchservice@fatwitch.com. Click here to see what information we need from you. And, we can also email you a spread sheet for your easy input. Ask us at witchservice@fatwitch.com for the spread sheet. We can email or fax it to you.

Yes. However, like most companies, we filter and block spam. If you email your order to witchservice@fatwitch.com put the information in the body of the email, but not your credit card information. For your security, we prefer to call you regarding your credit card. Do NOT assume we received your email. If you do not get an email or phone confirmation from us, give us a call Monday – Friday, 9am to 6pm eastern time, (toll-free 888-419-4824), and let us know when you sent your email. It is always a good idea to let us know beforehand that you will be emailing so we can be on the look-out. * CREDIT CARD PROCESSING

We obtain an authorization from your bank for the amount of your credit card purchase at the time of order and we finalize the transaction when your order is shipped. The credit card company authorization process may place a temporary hold on these funds until the transaction is finalized. gas ark For orders to be shipped in the future (beyond a few days), the purchase will be re-authorized and charged at the time of shipment. * SHIPPING

Address labels are digitally generated from your online order. What you enter online is transferred directly onto the label by our interface software system. If you provided an incorrect address or the package is refused by the recipient and the package is returned to us, you will be notified. We will not refund your money. If you want, we will provide freshly baked brownies at 1/2 price to the corrected address. However, you must pay the full price of shipment costs. If for some reason Fat Witch Bakery put an incorrect address on the package, we will either refund your entire cost or ship a new package with freshly baked Witches at no charge to you.

• Our standard shipping method is US Post Office Priority Mail service. Delivery to the recipient’s address takes approximately 3-5 business days, however, an exact arrival date is NOT guaranteed. Priority Mail is usually delivered separately from regular mail and if the recipient is not home, a notice should be left in the mailbox or on the front door. See below for information regarding requests to leave the package if no one is at home. Occasionally, even if you have chosen standard shipping, we may use Federal Express services at no additional cost to you. This is at Fat Witch Bakery discretion.

• Federal Express delivers Monday through Friday, but NOT on major holidays. You will be emailed the tracking number for your package and you will be notified of delivery, if you have provided us your email address. You can track it at www.fedex.com. Overnight service is delivered the next business day after the ship date. For example, an overnight package shipped on Friday will be delivered on the following Monday, if it is not a holiday. 2Day Service is delivered 2 business days from the ship date. For example, a 2Day package shipped on a Thursday will be delivered on the following Monday, if it is not a holiday. 3Day service will be delivered 3 business days after the ship date. For example, a 3Day package shipped on a Wednesday will be delivered on the following Monday, if it is not a holiday. Please note that ALL shipments to Hawaii and Alaska take an extra day.

We use Federal Express for guaranteed delivery services. In addition, we use a service called Periship that watches over perishable FedEx shipments in the USA. If you opt for Federal Express, please be aware that it is more expensive than standard shipping (US Post Office Priority Mail service). We can email you tracking information for Federal Express packages. Click here for needed shipping information.

Yes, with US Post Office Priority Mail service, we can put an "okay to leave" label on the shipping box. We cannot indicate the best place to leave the package. With Federal Express, we can enter no signature required. Federal Express reserves the right to NOT leave the package if it seems risky. If you check no signature required, on our order form, Fat Witch Bakery, the US Post Office and Federal Express will not assume responsibility if the package is not received by the intended party. Some people have a permanent request on file with Federal Express to always leave the package if no one is at home. Fat Witch Bakery has no control over this.

Yes, we will ship to camps, but many are in remote areas and overnight delivery is not available. You may opt for Standard Shipping (US Post Office Priority Mail Service) or FedEx service. If you enter overnight delivery to a camp, and we see that it is a camp (we might not know), we will email or call you and let you know the options. gas in babies home remedies Some camps are in extremely remote areas and need to go Priority Overnight which is more expensive, but will arrive 2 business days later. If this is the case, we will let you know what the additional costs are. * DECEMBER ORDERING

We suggest organizing your list and contacting us as early as possible. www.fatwitch.com will show the current month and the following month for optional ship dates. If you have your ordering information ready prior to the months shown, please call, email or fax. If you call, mail or fax in your order in the month of December, there occasionally might be a delay before we are able to fill your order. You will be informed of the next available ship date. Please click here for detailed information needed. Online order shipment dates will be honored as confirmed. * PHONE ORDER AND CUSTOMER SERVICE INFORMATION

Address labels are generated straight from your online order. What you input online will be transferred directly onto the US Post Office label and the FedEx label. If you provided an incorrect address or the package is refused by the recipient and the package is returned to us, you will be notified. We will not refund your money. If you want, we will provide new brownies at 1/2 price, however, you must pay the full price on shipment costs. If for some reason Fat Witch Bakery created the label and made an error on the package, we will either refund your entire cost or ship a new package with freshly baked Witches at no charge to you. * DO YOU HAVE A CATALOG AND HOW GREEN ARE YOU?

• In 2007, Fat Witch Bakery decided to no longer print catalogs. The Internet is a greener way to see our products and to place an order. We apologize for any inconvenience this may cause. We do have a price list which we will mail to you if you do not have access to the Internet. You may call us toll-free at 888-419-4824 Monday – Friday from 9am to 6pm eastern time, to request that we mail one to you.

• Our delivery van gets 35 miles to the gallon. All but one employee takes public transportation to work. Our waste baskets are biodegradable. We re-use envelops for internal messaging, print on two sides of paper and all our lighting is on a timer system. Our refrigeration and ovens are energy efficient. We are not perfect, but we are trying.

We will try to accommodate your gift container. t gas terengganu We cannot always do it, as we might not have enough storage available or the Witches won’t fit in the container. If you would like us to use your gift container, it should be at Fat Witch Bakery, 75 Ninth Avenue, New York, NY 10011 ten business days before the shipment date. If you would like us to use your packaging during the month of December, we must have your order with all information and packaging by November 15th.

We do NOT hand deliver. If you place an order to be picked up at our Chelsea Market store or our production site in East Harlem, we will let you know when we can have it ready for you and where. You must call or fax first and let us know what you would like to order. Click here for detailed information. Our store is located inside Chelsea Market, 75 Ninth Avenue, between 15th and 16th Streets in Manhattan. Our production site is at 1753 Park Avenue, on the SE corner of 122nd Street in East Harlem. If you would like to pick up or drop off at the production site, you must notify us ahead of time. It is not open to the public. If something is not picked up from either location, we will not contact your messenger service. We will contact you directly. * WHOLESALE