Firmware updates and dlink routers gas after eating yogurt

##

It’s been a misconception and belief that firmware fixes problems experienced by users and customers. And it’s always been a belief that the latest and greatest should be always be kept up to date This maybe true however it depends on the condition of the problem and what the most current release of firmware actually changes. Just applying a firmware update to a problem that a user presumes they have, may only cover up the problem, cause another problem to be exhibited or do nothing to fix the problem.

Please try, test and use the router out of the box with the version that comes loaded on it first. All routers are tested before leaving the Mfr and do work well out of the box. There many external conditions or configurations that should be reviewed first if problems are found before considering updating FW. Come to the D-Link Forums and get help before upgrading firmware.

If there is a feature addition or minor change to the firmware then by all means, review the changes and consider whether or not if effects the operation or if you really need the latest feature or not. In some cases, having the newest feature could be handing however might not be supported by your networking environment or ISP. Research into the firmware change log and history needs to be taking by users before considering updating as well. As a grain of salt to keep in the back of your mind, "If it works, don’t fix it!"

Most problems exhibited and experienced by users are 90-98% related to user configurations and or external environmental conditions and interferences. In most cases getting some basic information and doing some troubleshooting can easily identify and correct the problem and resolve the issue. These devices work well out of the box and that should be our expectations of D-Link as users and customers of there products. Updating the firmware of a problematic device prior to performing methodical troubleshooting will only complicate matters, decreasing the likelihood of a quick fix.

We all need to identify the core problem and troubleshoot the problem first and foremost initially before considering applying a firmware update. It’s highly recommended for users and customers come to the forums with there product problems, ask questions and review this information and be willing to let other users help each other out in trouble shooting the problem first and help each other to resolve the issues. Be willing to provide details of your hardware, network setup, Internet Service provider and modem information and PC platform or device your using. If after exhausting our technical expertise, knowhow and troubleshooting efforts then as a last resort, by all means, upgrading firmware should be used. It’s your device. However, let’s find the real cause of the problem and try to resolve it first. Forums users are here to help each other with questions and suggestions to help resolve problems and to gain a better experience with DLink products.

1. Save the current routers configuration to file. Tools/System. (Note that reloading this onto new major version of firmware can cause problems and thus is recommended to configure the router from scratch. Do not load the old configuration file from the old major version. If you’re upgrading from minor to minor version, reloading of the configuration file shouldn’t cause a problem. In these cases, please do not upload the previous older configuration file, rather set up the router from scratch. Should you need the configuration information from the previous saved configuration file, capture, copy or write down all required information from the configuration file loaded on the router BEFORE applying the newer firmware update.)

4. After the router as updated and status has reported it was successful on the routers web page, power OFF the ISP modem/ONT for 30 seconds then power back ON the modem/ONT. Perform one more Factory reset of the router using the routers web page Tools/System.

5. After the router has reset and come back to ready, reload the saved configuration file or reconfigure the router from scratch and walk thru the set up wizard. Status LEDs should be Blue, Green or White for power and internet (Globe) the router unit depending on model.