Frequently asked questions – hess toy truck mp electricity bill payment paschim kshetra

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• A: You will be able to order the latest Hess Toy Truck exclusively online at our website: HessToyTruck.com. In 2018 there are three different product releases, each with limited availability. Once sold out, there will not be any inventory replenishment.

• A:Telephone orders will not be accepted for the 2018 Mini Collection or the 2018 Collector’s Edition, however telephone orders will be accepted for the 2018 Holiday Hess Toy Truck by calling 1-844-HESSTOY (1-844-437-7869). Please note there will be a $5.00 service fee added to each order placed by phone.

• A: The all new and improved HessToyTruck.com offers an extremely easy, convenient, and secure way to place an order online – one that is enjoyed by the vast majority of Hess Toy Truck customers. In order to provide order taking staff for those customers that prefer to place an order by phone, we need to charge a service fee.

• A: You can sign up for Hess Toy Truck alerts at the bottom of the website in the black footer. By signing up for alerts you’ll be kept up to date on all Hess Toy Truck announcements. You can also follow us on Facebook, Twitter or Instagram @HessToyTruck.

• A: Go to HessToyTruck.com. Towards the bottom of the page, in the green footer bar, you’ll see a prompt to “Sign up for Hess Toy Truck Alerts” with a box next to it. Simply enter your email address or mobile number in the box and click the “Submit” button. Future alerts will be sent to you automatically as we release information.

• A: From time to time, Hess releases special edition items in extremely limited quantities, often to commemorate special company or toy program anniversaries. This year a Collector’s Edition toy will be offered to mark the 85th anniversary of the founding of Hess Corporation. The details of the Collector’s Edition will be revealed when it goes on sale October 1. It will be sold exclusively through our website, HessToyTruck.com. Sign up for alerts on the website so that you’ll be kept up to date on all the Hess Toy Truck announcements.

• A: Each year we try to anticipate demand and change our production numbers accordingly. This is an ongoing effort. The best way to ensure you can get a truck is to sign up for alerts to find out when trucks are available and then shop early!

• A: Hess Toy Trucks are sold directly to the consumer exclusively by Hess. We do not sell through third parties and our terms of purchase prohibit individuals from reselling our toys for any commercial purpose. You can see that policy here.

• A: Hess does not get involved in the aftermarket for our toys, either for those looking to purchase or sell older toys. Please make sure you review our terms of purchase which prohibit individuals from reselling our toys for commercial purposes.

• A: Telephone orders will not be accepted for the 2018 Mini Collection or the 2018 Collector’s Edition, however telephone orders will be accepted for the 2018 Holiday Hess Toy Truck by calling 1-844-HESSTOY. Please note there will be a $5.00 service fee added to each order placed by phone.

• A: Once an order is submitted, it cannot be changed in any way nor canceled. Please triple check the information before submitting your order (and before you check the box which acknowledges that you have confirmed the information is accurate). If you made an error with the address you provided, your order will ship to the address entered. If it is returned to us you will be credited less applicable return fees.

• A: You will receive multiple emails, first a confirmation email and then a shipped status email. If you do not receive these emails, please double check whether you are searching the email you used to place the order as you may have inadvertently used a different email address to purchase. Also please check your junk/spam folders. Alternatively you may have mistyped your email address. We strongly recommend creating an account so you can always see your order history and track your order progress in the Orders section.

• A: Your order history is available if you create an account. The history is tied to the email address you used to set up that account. Orders placed when logged into your account or placed as a Guest using that same email address will appear in the Orders section of your account. If an order is missing it’s likely because you used a different email address when you checked out as a Guest.

• A: No. Smart Post services do not include forwarding to an alternate address. Please be sure to ship your order to the address it can be received Undeliverable packages are normally sent to a centralized “dead letter” post office location and may not be returned to us.

• A: Standard Free Shipping from Hess ships using FedEx Smart Post. Toy Trucks are picked up from our warehouse for shipment by FedEx but instead of being carried by FedEx directly to your door, it is turned over to your local Post Office for final delivery by your mail carrier. This is the most economical way to keep product costs down with a traceable shipping method. Be sure to ship to the address that your mail is delivered to.

• A: Orders are typically shipped out in less than 48 hours (excluding holidays and weekends) but may take longer during our initial launch periods. Free standard shipping will be made through FedEx Smart Post service. Delivery time frames are highly dependent on where you live, especially extremely rural areas, and the states of Alaska and Hawaii. If you need your order sooner we highly recommend you take advantage of the expedited shipping options available at additional costs. For rough estimations, see below.

• A: Yes, if you choose any of our upgraded shipping options we can ship the same day as you ordered if your order is received by 1:00 p.m. EDT (excluding holidays and weekends). Once an order ships, you will receive an email notification confirming it has shipped along with the details of the order and tracking information.

• A: Due to the high value of the purchase and increasing incidents of “porch piracy” (package theft from its delivered location) we strongly encourage customers purchasing 6 or more toys to upgrade their shipping method to one of the Signature delivery services.

• A: Tracking number details are generated after FedEx initially checks packages into their local Hub location which may take up to 72 business hours after they have been picked up from our warehouse. Please check again in a day or two. If no details exist after 72 business hours please call us at 1-844-HESS-TOY (1-844-437-7869).

• A: Please check your email account for the shipping confirmation email we sent you. There will be a link there to your tracking number so you can easily monitor your package’s progress. If you did not receive that email, please check your Junk/Spam folder as well as other email inboxes you may have in case you inadvertently used a different email address than you think. Also, you can find the order details and tracking information in your Orders section of the website if you logged in when you placed your order. Note: Tracking numbers may take up to 48 hours to show up in the FedEx tracking system.

• A: Tracking numbers may take up to 48 hours to show up in FedEx’s tracking system. Please check again in a day or two. If no details exist after 72 hours, most likely FedEx has lost the package. In this event, please call us at 1-844-HESS-TOY (1-844-437-7869) so we can generate a replacement order at no cost to you.