Revenue managers the next generation sojern electricity videos for students


Today’s Revenue Manager has access to more “intell” about their ideal target market and its purchase behavior than ever before. gas emoji meaning Subsequently, they are in a better position to develop online strategies. But by working more closely with DOSMs (Directors of Sales & Marketing), they’re able to improve the hotels’ overall performance even further.

In the last several years, I’ve witnessed a growing number of revenue managers express interest in learning more about digital marketing, particularly on property. So, I was excited when Sojern invited me to participate in their recent webinar, “ How Digital Marketing Can Transform Revenue Management.” In case you missed it, here is a brief recap of what I covered during the webinar. I would encourage everyone to watch the full recording for more detail. Your Hotel Website Impacts Your Bottom Line

A 2017 study by Fuel and found that your hotel website is the most influential factor when travel shoppers are researching and making accommodation decisions. More influential, in fact, than word of mouth, OTAs, search engines and review sites. electricity vampires That’s because they trust that you’ll provide the most accurate information about your property. For that reason, up to 60% of OTA consumers will visit your website before making a reservation on an OTA site, according to Triptease. And that’s your opportunity to capture their interest and convince them to book direct instead.

We know that having a one-to-one relationship with your guests is important on many levels, the most obvious being that it’s the most profitable transaction. According to Kalibri Labs, direct bookers deliver 9-18% more net RevPAR than other guests due to upsell and ancillary revenue opportunities. electricity and magnetism worksheets high school Therefore, the goal of your hotel website is to capture more of them, using third-party websites and OTAs to smartly to supplement online sales efforts. Unfortunately, I see a fair share of hotel marketers falling short of their objectives, often because their website isn’t focused on the things that really matter. Oh Website, Where Art Thou?

Ranking on Page 1 in search engine results is very difficult, and almost impossible for head terms like “hotels in New York” or “Dallas hotels.” This battle is best left to your brand. Your efforts at the property-level are better spent focusing on long-tail keywords. gas kansas These are search terms consisting of 4, 5 or more words, and are specific in nature. An example would be, “family friendly hotel in Miami near zoo.” Long-tail keywords help attract qualified travel shoppers to your website; people who have identified their hotel selection criteria and are closer to making a booking. SEO and Revenue Management

A successful SEO strategy contains precious insights into what travel shoppers are searching for, website traffic patterns, and tells you what pages of your site convert the best (lead people to click “Book Now”). This data can be used to develop special offers, gauge demand and adjust pricing, and determine how much inventory to release to third-party booking channels. Convert More Travel Shoppers on Your Website

This is the one thing OTAs simply can’t compete on. gas stoichiometry practice sheet Only you know what makes your hotel unique and better than any other in your comp set. Tell your story using a blend of words, photos, captions, videos, and virtual tours. This kind of clever storytelling helps develop a visceral connection with travel shoppers, which is important because emotion has been found to influence purchase intent. electricity worksheets ks1 Describe how you’re going to make their experience more efficient, more enjoyable, or more memorable.

Images convey your hotel’s story quickly and effectively. Studies have also shown that people remember images longer, which is essential as travelers move through the shopping journey. Be memorable. Leonardo analyzed more than 500 million pieces of media and found that guest rooms are the #1 most viewed image. Therefore, lead with high-quality guest room photos on your homepage (not an exterior shot of your building). People want to see where they’ll be sleeping and what the experience will feel like.

As shoppers move closer toward making a booking, they look for validation that they are making the right decision, seeking out guest reviews to boost their confidence. gas in oil causes Did you know that 53% of travelers won’t book a hotel without first reading reviews, and 76% will pay more for a hotel with better reviews? Start asking for feedback from your guests, and be sure to embed these reviews on your website. Sites like TripAdvisor and TrustYou offer free embeddable widgets to make this simple and easy.

Accommodation is one of the biggest expenses involved with taking a trip, so travel shoppers want to ensure they’re getting the best deal. Provide special offers on your website, preferably ones that can only be booked direct. electrical supply company near me A promotion doesn’t have to be focused on price. It can be anything that creates value in the mind of the consumer – a free gift on arrival, later check-out, first pick of the best rooms, etc. Highlight your special offers everywhere on your website and provide an incentive to book direct.

Mobile is squarely integrated into the travel shopping journey. In 2016, 60% of travel searches and 1 in 5 reservations were made on mobile devices, so your website should be optimized for on-the-go shoppers. This means no pinching, zooming or scrolling to view content, having a clear call-to-action on every page, booking engine integration that facilitates last-minute bookings, click-to-call functionality, Google Maps integration, and suggestions for what to do in the local area. Digital Marketing & Revenue Management, Better Together