Tata motors toll free customer care number complaint email id support office address mumbai maharashtra customer care number customer care gas 76 station


I, Amit Majumder, a car book on 03-05-2018, TIAGO, on exchange basis, the salesperson Mr. Sajal Ghosh. Mr. Sajal committed to me of delivery of car on 20-05-2018. Last 12-05-2018 I and my brother go to showroom around 1 P.M. Mr. Ghosh is not there. The attending person Mr. Satyandra, he is misbehave to me and brother, he told that "The car Cannot delivery on 20-05-2018." Today 19-5-2018 I go to showroom for enquiry, the attending person Mr. Satyandra, he is against misbehave to me and lastly he said "Ja Karar Apni Kare Nin". Then I cameout.

Mr. Satyandra does not know how to handle the customer and how to behave the customer. His tone to me I am a purchase a car wrong decision. I don’t know the car formalities. Mr. Sajal and other person committed to me on 20-05-2018 of delivery of car, but today I seen No C/F, No Registration, No Insurance, then Mr. Satyandra talk you delivery the car on 20-05-2018. Why I am received the DEAD BODY ? Please answer me. He spoke to me we are committed to you for delivery of car on 20-05-2018. After 20-05-2018 the delay of delivery car just reason of Mr. Satyandra. He is harassed to me and misbehave. Till today the car standing the Showroom. Mr. Satyandra just behave to me just like I am a anti-social, he kill to me.

Till today i.e. 12/05/18 I haven’t received my vehicle. During my last service also I had the same type of problem but I ignored assuming that sometimes it happens. But this time they have crossed their limits. I had a doubt last time that parts are changed illegally during service and old faults are resolved but new faults are generated. I discussed this matter with the concerned person this time and asked him to look into this matter. I am sending you the job card please decide yourself whether I m right or wrong.

They have already wasted my three valuable days. I had blind faith in your service for even minor problems but now I learnt not to believe in your words regarding customer satisfaction. Two out of 10 people receive call properly and those who receive keep on transferring calls to other extensions where no one picks it. Then they provide mobile nos of the service providers who are in leave. Plz tell me if a single person is in leave can u justify that vehicle can not serviced in his absence.

I know I am one of your customers. If I don’t come to your service centre its not a big loss to u. But be assured It will be a loss of 9 years old satisfied customer. Hoping for a solution from your side. Those who are playing with image of such a big company should be treated in appropriate manner.

Tata motors ko ab vehicle sale karne band kar dene chahiye kyonki inke dealer customers ko gaadi dekar ahsaan karte hai.ki hamne aapko gaadi di hai ab tu isko chala customer bhi inke dar se gaadi le jata hai ki ye kahi meri pasand ki gadi cancel na karde aur family &friend circle main uski izzat ka faluda na ho jaye maine shree shyam motors jaipur se TATA NAXON xz+ 18jan ko li thi mere sath unka experience itna bura tha jo Maine aj tak nahi dhekha isse pahle mere pass 5 vehicle hai mene tata ka naya modal dekhar maruti ki brezza ki booking cancelled karwa di thi chaho to booking cancelled ka massage bhi forword kar dunga. Jab mere circle ke log gadi ke bare main janana chahte hai to main to unse yehi kahunga bhai le mat lena pachtayega main bhi pachta raha hun ki na to gaadi main dum hai aur na hi gaadi main pick up hai maine isko 1000 km chala li lekin main is gaadi se satisfied nahi hua is to bhadiya meri 800 achi hai…pick up to shandar hai….main tata nexon ke baare main social media main dalunga taaki log kisi galat fahmi ka sikar na ho gaadi startinge main 1st ya 2nd gear main uthate time hi fadfdaane lagti hai aur a/c on main to iski halat kharab ho jaati hai jaise ko is per hajaro tan maal dal diya ho..aur Han Maine mere

Tarike se complaint bhi kari thi lekin koi responce nahi customer hai dogi ki tarah bhonk kar raha jayega..iske alwa DSA to ye samjhta hai ki use to koi bada ho h nahi sakta 2/4 gaadi Kiya sell kardi apne aap ko selling main badsha samjhne lag gaya…jai ho DSA Saab ki..aisa hi unka General manager hai…customer ki koi parwah h nahi thoda sa discount de kar ahsaan kar diya…