Teladoc – bad service, review 404932 complaints board electricity in human body wiki


But there’s a caveat. If you use Teladoc "too often", you are quickly scolded by mail. They sent you a form letter telling you to use the Teladoc service less and see your in-person doctors more often. The problem is, what if you ARE seeing your in-person doctors regularly but you have a doctor who has limited hours and doesn’t have an answering service? What if you’re on business in another city? Isn’t this the purpose of Teladoc? Apparently not.

I used Teladoc, on average, once every 2 months. Teladoc sent me a letter every 4 months telling me to see my doctor more in-person. Each time they wrote me a letter I called them or emailed them or wrote them back a physical letter explaining that I *DO* see my regular doctors often and that I *DO* update my Teladoc online medical health record with the applicable information EACH time I see my primary care doctor or have a change in health. I was doing everything right.

…Yet Teladoc terminated my account without any opportunity to appeal or be further explained as to the reason why. What constitutes "too much" use of the service, and how dynamic is that rule being applied? I don’t think using Teladoc every 2 months is overkill, especially when that is averaging over a period of a year.. so for a few months I might not use it at all, but in other months I might use it a bit more often because I’m traveling or my doctor’s on vacation and being self-employed without insurance I don’t want to do $1500 ER visits for a sinus infection.

Teladoc is a temporary solution to a very serious problem that our Government doesn’t want to address. The growing Physician shortage. I worked with Teladoc and I have to admit that many things can be diagnosed without seeing patients. I once diagnosed a patient with Shingle, which she confirmed after seeing a Physician live. I did have fun doing it.

Unfortunately, Teladoc has the same problem that our traditional health care system has. Despite Teladoc securing millions in contributions and investments, it pays Physicians very little. I was contacted about being one of their Physicians again after a sabbatical. I had originally stopped participating because on average, I would spend about 30 minuted per consult when you factor in time spent reading history, speaking to patient, going on line and filling out a long consultation form (every time you speak with a patient) and they pay $23.70 per consult. Not bad if you are a medical student, but not exactly a salary to make a living with. When you are contacted, you are expected to put everything down and respond. 30 minutes of your time, expected to drop what you are doing, and the legal liability for 23 bucks and change. They are paying the same amount. as when I originally joined. Like traditional insurance, they want to make huge profits, but pay Docs very little. $50 a consult would have been more reasonable, although they will still have problems securing docs for this amount.

I called in the same day for my both kids. They were coughing and they said their throats start to hurt. I called in and they charged me $20 for both in advance as separated two consultations. The doctor called for my son first and I said he was coughing and his throat hurts him when he swallows, the first thing the doc asked for is to take pictures for his throat and upload it on my account on Teladoc and she said she will call later after seeing the pictures and I mentioned my daughter she said I will call you a different call for the second consultation because as i said they are two separated cases. I took pictures and went on my account to upload them then they asked me to pay again as we’re asking for new consultations. I called customer service and I told the lady who answered the phone what happened she said wait I will connect you with my the supervisor. He was very rude, he said If I don’t pay the doctor will not call me back or be able to see the pictures. I told him she didn’t even prescribe something for coughing so what is the point of this service if I can’t get anything over the phone and to upload a picture for the doc to see I need to pay again?!!! I said I am not gonna pay again he said OK and the doc never call back I didn’t even have the chance to tell her about my daughter but they charged me for her consultation. This is nonsense and ridiculous. I will never use this stupid service again. They will try anything for sake of charging people as more as they can

You idiots out there trying to fix your sinus infections and bronchitis with antibiotics.Wash your hands, don’t call your doctors and ask for medicines to fix your viral illness. Yes, it is true and clinical evidence has proven that sinus infections and bronchitis are considered viral in etiology in virtually all cases and you are wasting your time by asking your doctors for antibiotics. Stop whining and face the music. Bravo to the Teladocs that don’t write you a prescription for your sinus pressure and clear, yellow or green drainage ( yes it is still viral despite the color). You will be better all on your own if you hunker down and let your immune system clear the viral illness. Trust me, average infection ( sinus, bronchitis, pharyngitis, etc) lasts 21 days and fixes itself. Or, forget the advice, sniffle for 3 days, then call your doc, get an antibiotic prescription and seed yourself with resistant bacteria or cause yourself a Clostridium Difficile colitis from inappropriate antibiotic use. Bravo Teladocs that give good evidence based advice on upper respiratory illness.