Villa mariposa, private pool. 2x jacuzzi, r… – vrbo gas x while pregnant

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This is an absolutely amazing place in Playa del Carmen with lots of privacy. Everything in the house was well thought out and furnished appropriately. Our large group lacked for nothing, plenty of towels, cups, glasses, you name it, it was there.

Everything about the house left us stunned, but one thing stood out above the rest: THE STAFF. They all elevated the experience of our stay here by 1000%. Edson our Concierge and also the cook with her assistant, prepared some of the best meals we’ve ever had in our lives – of ANY cuisine, in ANY place we’ve been! We chose a restaurant in the downtown area one night – it was fine by normal standards, but a complete letdown when compared our private chef. I could go on and on about her, who not only prepared amazing meals but catered to our every need.

The staff was incredibly friendly and accommodating! Villa Mariposa truly has everything you could need….pool, hot tub, spacious rooms, awesome staff, pool, close proximity to beach and on and on. As nice as the pictures of Villa Mariposa look it truly does no justice to awesomeness it actually is. I can’t wait to plan another trip to Villa Mariposa!!!!

The staff keep it clean throughout, but there are maintenance issues that you have to push to hard to get fixed, and you have to ask for everything (or do it yourself eg we washed towels and sheets, and plunged toilets the whole time we were there)

eg there IS a dishwasher as you’d expect but it doesn’t work (and clearly hasn’t for a long time). The staff will wash the dishes in the morning – even if they clearly were not happy about it – but it means they are there all day and night. Yuck. Not really the best for cleanliness, so we did a lot ourselves. When I asked about it the response was ‘We never said there was a dish washer’ — kinda the wrong response

eg the stove / oven (noted in a prior May 17 review) was still not fully functional when we arrived in October. 3 of 6 jets on top worked; the broiler never lit; the oven was intermittent and would turn itself off. (please note we had made it clear that my guests and I would be cooking for each other and that we are a group of serious world travelling, foodies, so they were aware) After 4 days of attempting to ‘fix it’ the repair person insisted it be replaced—- it was and was just fine after that. I just didn’t need to spend 4 days of my vacation dealing with the kitchen issues – might have been reasonable if I’d rented a shack on the beach

Finally Payment for various services was a constant issue right to the last day. Again not something I wanted to spend my vacation ‘handling’. They control the services in the house obstensively for security reasons —- that is NOT the reason

I’ve offered to tell the concierge about their chef – he didn’t bother to follow up. Suffice to say very pleasant, cleaned up well, and an OK cook but for a REDICULOUS price (for 1 night, more than what I paid 1 year ago, for a chef and 2 sous chefs 3 meals a day for 6 days for more people — and everything cooked from scratch).

Our family celebrated my father’s 80th birthday over the weekend. My siblings and I found the home perfect for our plans. Each bedroom was pretty, very clean, with comfortable beds and nice linens. The living areas are well appointed and the open floor plan allows for great entertaining. The owner took great care to make sure guests had everything one could possibly need. The outdoor covered patio looks out over the pool, Golf course and seats at least 20 comfortably. That was a huge bonus for Daddy’s party, since we are 20 in our immediate family. We had all the grilling tools, serving dishes, etc. that I have found lacking in other rental homes. Our children loved swimming in the pool and there was plenty of room for them to play.

Additionally, this home‘s floor plan worked well for my father. There was plenty of room for him to maneuver without any furniture rearrangement. One bedroom are downstairs, which allowed him a place to rest and not have to deal with any stairs. The neighborhood is extremely safe and nice, close to shopping and good beaches. My family actually owns a home in the same area, and found this location ideal for any time we need extra room….FABULOUS place! The owners are so gracious and I will definitely recommend this home and also will lease it again for reunions or extra guest space!! Thank you so so so much!!! Great job!!!